Privacy Policy

 The Commercial Vehicle Safety Alliance and its affiliates (“CVSA,” “we,” “our,” or “us”) owns and operates and any affiliated sites (Seikosoft, Synegen, Totara and MemberSuite) that link to this privacy policy (collectively, the “site”). This privacy policy explains how we collect, use and share the information of individuals who visit our site.  

Collection of your Personal Information 

To better provide you with products and services offered on our site, CVSA may collect personal information you provide to us when visiting our site or interacting with us in any other manner, such as: 

  • First and Last Name 
  • Mailing Address 
  • E-mail Address 
  • Phone Number 
  • Employer 
  • Job Title 
  • Enforcement Rank
  • Communications Preferences
  • Membership Join Date 

You may be required to provide certain personal information to us when you elect to use certain products or services available on the site. This may include when you log into your member account on our site, send us an email message, fill out an online form, or submit your credit card or other payment information when ordering and purchasing products and services on our site.

Use of Personal Information 

CVSA collects and uses your personal information to operate and improve its site, including for analytics purposes; to deliver the services you have requested; to respond to your inquiries or contact you as you request; to comply with the law; and/or as otherwise disclosed at the time personal information was collected. CVSA may also use your personal information to inform you of other products or services available from CVSA and its affiliates.   

Sharing Information with Third Parties 

CVSA may share data with third-party vendors that perform services on behalf of CVSA to help perform statistical analysis, send you email or postal mail, provide customer support or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to CVSA. CVSA also shares personal information with its affiliates.  

CVSA may disclose your personal information, without notice, if required to do so by applicable law, rule or regulation; to comply with legal process served on CVSA; to protect and defend the rights or property of CVSA or the rights of third parties; or under exigent circumstances to protect the personal safety of users of CVSA or the public. 

Automatically Collected Information 

Information about your computer hardware and software may be automatically collected by CVSA. This information may include: IP address, browser type, domain names, access times and referring website addresses. This information is used for the operation of the site, to maintain quality of the site and to provide general statistics regarding use of the site. 

Use of Cookies 

The site may use “cookies” to help you personalize your online experience. A cookie is a text file that is placed on your hard disk or browser if you agree.   

You have the ability to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies, if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the site.   

Third-Party Links 

The site may contain links to third-party websites or applications, including social media pages. Please be aware that we are not responsible for the content or privacy practices of those websites or applications, and they are not covered by this privacy policy. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information. 

The site may also include integrated social media tools or “plug-ins,” such as social networking tools offered by third parties. If you use these tools to share personal information or you otherwise interact with these features on the site, those companies may collect information about you and may use and share such information in accordance with your account settings, including by sharing such information with the general public. Your interactions with these third parties and the use of their features are governed by their privacy notices. We encourage you to carefully read the privacy notices of any accounts you create and use. 

Digital Analytics

We may work with other third parties that collect data about your use of the site over time for non-advertising purposes. CVSA uses Google Analytics or other third-party services to improve the performance of this site and for analytics purposes. For more information about how Google Analytics collects and uses data when you use our site, visit   To opt out of Google Analytics, visit

Security of your Personal Information 

CVSA takes reasonable measures to help secure your personal information from unauthorized access, use or disclosure. 

E-mail Communications 

From time to time, CVSA may contact you via email for the purpose of providing announcements, promotional offers, alerts, confirmations, surveys and/or other general communication. 

If you would like to stop receiving marketing or promotional communications via email from CVSA, you may opt out of such communications by clicking on “unsubscribe” at the bottom of the email. Users may also log in to the CVSA member portal at Click on “Edit my Information,” then either select the “Do Not Email” option to be removed from all email communications or you may individually unsubscribe from the different categories of communications.

Changes to this Statement 

CVSA reserves the right to change this privacy policy from time to time. We will notify you about material changes in our information practices by sending a notice to the primary email address specified in your account, by placing a prominent notice on our site and/or by updating any privacy information on this page. Your continued use of the site after such modifications will constitute your acknowledgment of the modified privacy policy and agreement to abide and be bound by that policy. 

Contact Information 

CVSA welcomes your questions or comments regarding this privacy policy. If you have any questions about this privacy policy, please contact CVSA at: 

Commercial Vehicle Safety Alliance 
99 M Street, SE, Suite 1025
Washington, DC 20003

Email Address:  
Telephone Number: 202-998-1002  

Effective Date: Jan. 1, 2021